Kliqa Terms of Use
Last updated: 5 June 2026 Effective date: 3 April 2026
These Terms of Use ("Terms") govern your access to and use of the kliqa.ai website, web application, and related services (together, the "Service"), operated by:
Kyuriosity d.o.o. Celovška cesta 32, 1000 Ljubljana, Slovenia Company registration no.: 6988954000 VAT ID: SI99647290 Email: legal@kliqa.ai
("Kliqa", "we", "us").
By creating an account, purchasing credits, or using the Service (including joining an event as a guest), you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Kliqa is a platform for creating shared event memories. An event organizer (a "Host") creates an event and shares a QR code or link. Event attendees ("Guests") can, depending on what the Host has enabled: take photos that are transformed using artificial intelligence ("Glow Up"), answer quizzes, complete photo missions, solve word games, and leave messages, all of which appear in a shared event feed (together, "Event Content").
We may add, change, or remove features at any time. Material changes that negatively affect paid features will be communicated in advance where reasonably possible.
2. Accounts
2.1. Hosts must create an account to set up events and purchase credits. You must provide accurate information and keep your login credentials confidential. You are responsible for all activity under your account.
2.2. Guests do not need an account. Guests join via the event QR code or link and provide a display name. By participating, Guests accept these Terms (Sections 1, 5, 6, 7, 9, 11–14 apply to Guests).
2.3. Age requirements. You must be at least 15 years old to create a Host account. Guests under 15 may participate only with the knowledge and consent of a parent or guardian — typically the Host (e.g., a parent organizing a child's birthday party). Hosts who organize events for children are responsible for informing parents/guardians that photos and other content created by their children will be processed by the Service (see the Privacy Policy).
3. Credits and Subscriptions
3.1. Credits. AI photo generation consumes credits. Credits can be obtained as: (a) free trial credits granted on signup; (b) one-time credit packs; (c) monthly allocations under a subscription; or (d) redeemed gift codes.
3.2. Expiry. Purchased and gifted credits expire 12 months after purchase or redemption. Subscription credits expire 12 months after each grant; if you cancel a subscription, unused credits remain usable for the remainder of their validity, subject to a 30-day post-cancellation grace mechanism described at checkout. Free trial credits do not expire. Credits are consumed in the order: free, then oldest-expiring first. Expired credits are not refunded.
3.3. Subscriptions. Subscriptions renew automatically (monthly or yearly) until cancelled. You can cancel anytime in your account; cancellation takes effect at the end of the current billing period. Price changes will be notified at least 30 days before they apply to you; if you do not agree, you may cancel before the change takes effect.
3.4. No cash value. Credits are not money, are non-transferable except via the gift code feature, and cannot be redeemed for cash, except where required by law.
3.5. Pricing and tax. Prices are shown at checkout, including applicable VAT/sales tax where required. Payment processing is handled by Stripe; by purchasing you also agree to Stripe's applicable terms.
4. Right of Withdrawal (EU/EEA Consumers)
4.1. As an EU consumer, you normally have a 14-day right of withdrawal from distance purchases. Credits are digital content/services supplied immediately.
4.2. By completing your purchase, you expressly consent to immediate availability of your credits and acknowledge that once any credit from a purchase is consumed, you lose your statutory 14-day right of withdrawal with respect to that purchase (Art. 16(m), Directive 2011/83/EU; Art. 43.č ZVPot-1). We record this consent at checkout.
4.3. If you have not consumed any credit from a purchase, you may withdraw within 14 days by emailing support@kliqa.ai; we will refund the purchase within 14 days using your original payment method.
5. User Content
5.1. Your content. Hosts and Guests retain all rights in the photos, messages, and other content they submit ("User Content"). You grant Kliqa a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process (including AI transformation), and display User Content solely as needed to operate and provide the Service. This licence ends when the content is deleted from the Service, subject to short backup retention periods.
5.2. Responsibility. You are responsible for the content you submit. You confirm that you have the necessary rights and consents — including, for photos of other people, their consent (or their parent's/guardian's consent for children) to the photo being uploaded and AI-transformed.
5.3. Host responsibility for events. The Host controls which modules are enabled and who receives the event link. The Host is responsible for informing Guests that the event uses Kliqa and for moderating Event Content within their event.
5.4. Prohibited content. You must not submit content that is illegal, infringes third-party rights, is sexually explicit, depicts or exploits minors in a sexualized manner, harasses or defames others, or contains malware. We may remove content and suspend accounts that violate this section.
6. AI-Generated Content
6.1. Glow Up photos are created by transforming your camera photo using third-party generative AI models (currently Google Gemini). Outputs are AI-generated or AI-manipulated images. In line with Regulation (EU) 2024/1689 (the "AI Act"), AI-generated outputs are marked as such, including in machine-readable form where technically feasible.
6.2. AI outputs are probabilistic. Results may be inaccurate, stylized, or unexpected, and may not preserve a faithful likeness. We do not guarantee any particular output quality. Credits consumed by completed generations are not refunded due to subjective dissatisfaction with the artistic result; failed generations (technical errors) are not charged or are re-credited.
6.3. You must not use AI features to create misleading depictions of real persons presented as authentic, or otherwise in breach of Section 5.4.
6.4. To the extent we hold any rights in AI-transformed outputs of your photos, we assign/licence them to the person who created them, for personal, non-commercial use.
7. Acceptable Use
You must not: (a) interfere with or disrupt the Service; (b) attempt to access other users' data or events without authorization; (c) scrape or bulk-download content; (d) reverse engineer the Service except as permitted by law; (e) resell the Service without our written consent; (f) misuse free trial credits through repeated account creation.
8. Intellectual Property
The Service, including software, design, and branding ("Kliqa" and associated marks), is owned by Kyuriosity d.o.o. or its licensors. These Terms grant you no rights in it except the limited right to use the Service as intended.
9. Privacy
Our processing of personal data is described in the Privacy Policy and Cookie Policy. For events organized by businesses, the Data Processing Annex applies.
10. Suspension and Termination
10.1. You may close your account at any time. Statutory rights regarding prepaid services are unaffected; credits already consumed are not refunded.
10.2. We may suspend or terminate access for material breach of these Terms, illegal activity, or non-payment, with prior notice where reasonably possible. In case of termination for our convenience, we will refund the pro-rata value of unused paid credits.
10.3. Upon account deletion, your events and Event Content are deleted in accordance with the Privacy Policy retention terms.
11. Disclaimers
The Service is provided "as is" and "as available" to the maximum extent permitted by law. We do not warrant uninterrupted or error-free operation. Nothing in these Terms limits consumers' mandatory statutory rights under Slovenian and EU law, including conformity rights for digital content and services under Directive (EU) 2019/770.
12. Liability
12.1. We are liable without limitation for damage caused intentionally or by gross negligence, for death or personal injury, and in other cases where liability cannot be limited by law.
12.2. Otherwise, our aggregate liability arising out of or related to the Service is limited to the amounts you paid us in the 12 months preceding the event giving rise to the claim.
12.3. We are not liable for User Content or for the conduct of Hosts or Guests.
13. Changes to These Terms
We may update these Terms. For material changes, registered Hosts will be notified by email at least 30 days in advance. Continued use after the effective date constitutes acceptance; if you object, you may terminate your account and Section 10.2's refund rule applies analogously to unused paid credits.
14. Governing Law and Disputes
14.1. These Terms are governed by the law of the Republic of Slovenia, without prejudice to mandatory consumer protections of your country of residence.
14.2. Disputes will be resolved by the courts of Slovenia, or, for consumers, the courts of your EU country of residence.
14.3. Out-of-court dispute resolution: We do not recognize any specific provider of out-of-court consumer dispute resolution (IRPS) under the Slovenian ZIsRPS. The EU Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr.
15. Contact
Kyuriosity d.o.o., Celovška cesta 32, 1000 Ljubljana, Slovenia — support@kliqa.ai